New Format for Hennepin County Open Book Meetings

Open book meetings are an important aspect of transparency in the assessment of real property. Hennepin County finds it important to share the steps that they have taken to support the health and safety of the public and staff, and to prevent the spread of COVID-19.

Open Book Meetings

The Hennepin County Assessor’s office will host virtual meeting sessions for taxpayers to discuss their assessments. Open Book meetings will not be hosted in physical locations or in-person.

Virtual meeting dates were provided to taxpayers with their property’s valuation notice when it was mailed in March. The valuation notice will be accompanied by an insert providing additional information and instructions to assist taxpayers with understanding each of their appeal options. If a taxpayer would like to participate in the virtual meeting, they will need access to a computer or smart phone and call in advance to schedule a meeting time. A Microsoft Teams meeting link will be provided for the appropriate date and time. Appraisers in the Assessor’s office will provide additional dates and times in order to provide flexibility with the taxpayers’ schedule.

  • Tuesday, April 27

    10 a.m. to 6:30 p.m.

  • Thursday, April 29

    8 a.m. to 4:30 p.m.

It is important to note that taxpayers may call their assessor at any time after receiving their valuation notice, up until the County Board of Appeal and Equalization (CBAE) appointment deadline on May 21, 2021. Each valuation notice mailed includes a phone number that will direct taxpayers to the appropriate appraiser or assessor for their jurisdiction. Often, the taxpayer’s question or concern may be resolved during the phone conversation.

Hennepin County Assessor Value Review Process

Appraisers in the Hennepin County Assessor’s office will continue to answer value calls from taxpayers and respond quickly to questions and concerns. They will conduct virtual valuation and classification reviews with no face-to-face interactions with property owners or tenants. Hennepin County will not conduct any physical inspections, whether interior or exterior, of any property. Hennepin County will also use all tools available to us including, aerial imagery, GIS technology, street view photography, sales listing information, etc. Hennepin County will collaborate with property owners to assist in the review process by asking them to provide real-time photographs of property, video walk-throughs, as well as, documentation related to their property, such as, inspection reports and appraisals.

Property owners were overwhelmingly understanding and cooperative with this process in 2020 and Hennepin County anticipates this will continue in 2021 as they continue to strive toward excellent customer service and assure due process to everyone.

Thank you for your consideration and collaboration during this unique time.

Contact Hennepin County

Hennepin County Assessor (Rogers)

Address: 11955 Champlin Dr., Champlin, MN 55316

Phone: 763-428-0725

Website: hennepin.us