Mental Health and Wellness Coordinator
City of Rogers Jobs
The City of Rogers Police Department is seeking a Mental Health and Wellness Coordinator to aid individuals with mental health, medical, and substance abuse issues. Help provide on-site therapy services and enhance community outreach. Join us in making a positive impact!
Title: Mental Health and Wellness Coordinator
Department: Police
Accountable To: Captain of Services
FLSA Status: Non-Exempt
Position Status: Regular Full-Time
Salary Grade: Level 13 | $42.66 - $56.17/hour
Closes: Nov. 6th
POSITION SUMMARY
The City of Rogers Police Department is seeking to hire a Mental Health and Wellness Coordinator to assist the department with ongoing identification and intervention for individuals with mental health, medical and substance abuse needs who have contact with law enforcement, fire, or EMS. This role seeks to support police, public wellness systems and community institutions to respond more effectively to people in need. The position will coordinate routinely with other professionals/services, and follow-up on behavioral health case management services. This role will also serve the department employees as timely access to on-site therapy services as needed and/or wanted. This crucial position aids the department in initiating community outreach, resources and short term, solution focused case management to those referred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions listed below are intended as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or a logical assignment to the position. The primary objective of this position is to provide professional, complex, and confidential support to the community of Rogers, develop collaborative relationships with law enforcement, emergency departments, human services, and other community stakeholders/partners. This individual will perform a variety of administrative functions, which include the following:
Build collaborative relationships with law enforcement professionals and department leadership by offering social service-related consults, attending, and actively engaging in department meetings, presenting social service-related information at roll calls, and going out on occasional ride-along with officers.
Support multidisciplinary collaborative approaches to issues of public health, public safety, and behavioral health at the state, regional, local, nonprofit and community levels.
Receive clients through law enforcement referrals after officers have interacted with clients and determined that they have a social service-related need.
Assist law enforcement officers in real time to provide engagement, support, and resources to residents.
Co-respond with patrol when requested to assist clients who have a serious and persistent mental illnesses, homelessness, and addiction.
Provide and maintain frequent outreach to referred clients either by phone, in-person or by letter.
Develop interventions in collaboration with the resident to create a personalized plan that is culturally informed, including coordination with existing supports, providing resources and referrals for ongoing needs.
Assist with applications for benefits and applications for social services.
Coordinate with resident's existing providers in the community.
Explain legal processes to client families and community partners.
Document referrals received and case notes utilizing state and county systems.
Raise Community awareness and support Adult Mental Health issues, addiction and
homelessness and participate in community engagement events.
Regular and reliable attendance during scheduled work hours and outside regular hours as necessary.
Facilitate mental health training for police department staff on wellness, mindfulness, and psychological resilience.
Facilitate Critical Incident Stress Management (CISM) debriefings for public safety staff and facilitate additional counseling services for City staff as needed.
Provide on-site therapy services to police department employees as needed.
Conduct critical incident debriefings for officers, civilian staff, and any impacted community members.
Coordinate employee wellness program activities across the department and with other City and external stakeholders.
Oversee the Annual Wellness Visit program by coordinating with and maintaining the list of mental health professionals available to Police Department employees.
Implement and manage therapy dog program for the department.
Identify grant opportunities for departmental wellness, work with City and Police Budget and Finance personnel to complete applications. Responsible for compliance and operational reporting of the grant activity.
Performs other related functions as apparent or delegated.
COMMON PERFORMANCE STANDARDS
Communications
Communicates with:
Internal Clients Include: Rogers Police Department staff, various police leaders, City employees. Provide problem solving consultation to clients, law enforcement, fire department, emergency medical services and community responders.
External Clients Include: Collaborates with Emergency Communication Social Workers, Crisis workers, mental health professions/workers, providers, therapist, health professionals, supervisors, other law enforcement agencies, community and/or government agencies to coordinate resources to effectively meet the needs of community residents.
Must have the ability to actively listen to others for understanding of their needs and situations.
Must have the ability to speak and write English clearly.
Must be able to assertively control conversations to gather pertinent information and be able to perform crisis assessments, client screening, and intake functions quickly and accurately. Structured and semi-structured diagnostic interviewing skills preferred.
Must be able to assess situations for appropriate support, referrals and follow up needs.
Must be able to provide consultation and referrals on how to direct services to other county services.
Must be able to read and understand correspondence, memoranda, and directives.
Must possess excellent communication, interpersonal and customer service skills.
Ability to respond to inquiries, requests and complaints with cultural competency and confidentiality.
Decision Making
Must act in a decisive manner using good judgment and ethical decision-making skills.
Must be able to assess problems and situations and be able to anticipate needs and evaluate alternatives.
Must be able to effectively interpret the policies and objectives of the Department and the city.
Must have the ability to function independently and carry out job duties without constant supervision and direction.
Interpersonal Relationships
Must be consistent in dealing with people.
Must maintain awareness of personal biases and actively work toward cultural competency.
Must have the ability to accept critical feedback and evaluation.
Must exhibit tact and diplomacy.
Must strive to promote a cooperative atmosphere in the Department.
Ability to develop and maintain professional relationships.
Professional Attitude
Must have commitment to the organization, willingness to take initiative, dependability, maturity in relationships with others, and self-confidence.
Must represent the organization with a courteous, helpful, accurate and business-like attitude.
Must be highly responsible, adaptable, and flexible.
Ability to maintain confidentiality.
Must display and maintain a positive attitude and be team oriented.
Professional Attitude
Must have commitment to the organization, willingness to take initiative, dependability, maturity in relationships with others, and self-confidence.
Must represent the organization with a courteous, helpful, accurate and business-like attitude.
Must be highly responsible, adaptable, and flexible.
Ability to maintain confidentiality.
Must display and maintain a positive attitude and be team oriented.
Quality of Work
Must have the ability to function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.
Must have the ability to work well independently and as a team.
Must have the ability to demonstrate strong interpersonal, organizational and computer skills.
Must have the ability to complete and maintain accurate and requested documentation within policy, to comply with mandates, City of Rogers guidelines and Hennepin County guidelines.
Must have the ability to maintain professional standards of conduct while working in office, public or home setting.
Technical Knowledge
County and community resources for mental health, substance use disorder, social services, and basic needs.
Safety practices for meeting with clients in the community and in residential settings.
Harm reduction principles.
Trauma-informed care principles.
Person-centered thinking.
Social determinants of health.
Race-based disparities and the impact of these disparities on the development of a community, social justice, corrective justice, socio-economic statuses, and the affects to overall health and wellness of populations.
WORK ENVIRONMENT
Work is generally performed in a moderately noisy office environment (e.g. business office, light traffic) with standard office equipment. The position will be on-site and located at the Rogers Police Department, 21860 Industrial Court, Rogers MN 55374 and will require travel throughout the city, as job duties require.
PHYSICAL REQUIREMENTS
Ability to perform physical movements such as twisting and turning at computer, files and while answering the phone.
Ability to perform repetitive movements and use fine motor skills.
Ability to occasionally lift, move and/or carry files, deliveries, and storage boxes.
Ability to read and discern visual images on a variety of media.
Ability to operate a motor vehicle and observe general surroundings and activities.
Ability to operate a personal computer and applicable software, to include: preparing and analyzing written or computer data, operating fax, copier and telephone.
Ability to work in a moderately noisy location (e.g. business office, light traffic)
Ability to sit or stand for long periods of time.
MINIMUM REQUIREMENTS
Master's degree or higher in Social Work or closely related field (Marriage & Family Therapy, Psychology, Addiction Counseling or Clinical Counseling) with course work emphasis in areas such as social work methods, human growth and behavior, and principles of social welfare.
Licensed or working towards licensure in any of the following:
Licensed Graduate Social Worker (LGSW), Licensed Associate Marriage and Family Therapist (LAMFT), Licensed Professional Counselor (LPC). Licensed Independent Clinical Social Worker (LICSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Drug and Alcohol Counselor (LADC)
Documentation of completion of at least 30 hours of crisis intervention and stabilization training during the past two years through MN Department of Human Services (DHS) or willingness to complete in the first 90 days of hire
3 years of paid work experience conducting Crisis Assessments for an identified mental health crisis agency.
Paid work experience conducting Diagnostic Assessments in the last five years.
A valid driver's license, acceptable driving record and daily access to reliable transportation to travel primarily within the area to meet with persons in their residential settings and/or perform authorized off-site work duties and to provide transportation as needed to essential services.
Successful completion of a thorough background investigation.
PREFERRED QUALIFICATIONS
Training and experience with:
Providing case management.
Serving individuals living with a mental health condition, substance use disorder, and homeless/housing instability.
Collaborating with law enforcement or first responders to address the safety and needs of individuals.
Serving individuals who are involved in the criminal justice system.
Effectively interacting with people from diverse backgrounds including efforts towards disparity reduction.
Formally recognized CISM Training in de-escalation strategies (TCI, CPI, HWC)
Training and experience with therapeutic techniques with de-escalation and motivation.
Knowledge of community organizations and behavioral health resources.
CPR and First Aid.