Important Utility Billing Information

How Do I Pay My Bill?

• Pay online, mail in, or hand deliver to Rogers City Hall.

  • Payment types accepted: Cash, Check, ACH, Visa, MasterCard, Discover.

• Payment drop boxes are available at City Hall and the Fire Station.

• ACH form available here.

When Are Statements Issued?

• Statements are sent out within the first 10 days of the month.

• Statements are sent to the property owner only; the City does not bill individual tenants.

When Are Statements Due?

• Payments are due by the 1st of the following month.

• Late fees are assessed on the 2nd, if not received by end of day on the 1st of the month.

• Any unpaid utility bills are considered assessable and will be applied to Hennepin County property tax statements with interest and the possibility of additional fees.

Other Information

• New sewer rates go into effect in March each year (reflected on your April bill). Sewer usage is based on an average of the winter month’s (November - February) water usage.

• Watering restrictions are in effect from May 1st through September 30th every year. Please see additional information here regarding the City’s watering restrictions.

• If your water bill seems higher than usual check for leaks in your system. A dripping faucet, leaking toilet, or water softener not working properly are the most common issues.

• If you have questions regarding your property’s curbside recycling or yard waste disposal, please review the information available here.

• If you have questions regarding your utility bill or any other utility billing items, please reach out to the City. The preferred and fastest method of communications is through the form below or by email.